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Terms & Conditions

By accepting delivery of any product ordered from 4ucaps.com ("4UCAPS"), you ("Customer") agree to be bound by the terms and conditions listed below. You and 4UCAPS agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and 4UCAPS.

All Sales Items are non-refundable & non-exchangeable.

In cases where the shipping address is different from the mailing address, we (4U) reserves the right to request a copy of a valid ID and image of the front of the credit card used for the purchase before processing the order.

All merchandise, unless otherwise indicated, may be returned within 7 days from the delivered date for a refund. A return merchandise authorization (RMA) number is required for all returns. Please email, sales@4ucaps.com,to request an RMA number, 4UCAPS will not accept returns without prior authorization and a RMA number. A 20% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refunds after 7 days from delivery date. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform 4UCAPS of any order discrepancy within 7 days from the delivered date so that we may investigate and resolve the situation accordingly.

Your total cost for purchase(s) of any product(s) will include the shipping and handling charges shown on your 4UCAPS invoice. However, your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to 4UCAPS.

Once 4UCAPS processes your order, and it is shipped, it is the customers responsibility to claim the package at the designated shipping address. If the package goes unclaimed, and is consequently sent back to 4UCAPS, all shipping charges will be applied to the return.

NO SHIPPING CHARGES WILL BE REFUNDED TO CUSTOMERS UNDER ANY CONDITIONS IF A PACKAGE GOES UNCLAIMED, AND IS CONSEQUENTLY SHIPPED BACK TO 4UCAPS.

Physical damage (Caused by Customer) to any product purchased from 4UCAPS will effectively void Refund Policy. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage.

In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from 4UCAPS.